photo : Alain Moïse Arbib
People with disabilities
Here is a description of the museum’s accessibility for different disabilities. For the group activities accessible for people with disabilities please go to the group page.
Attention: main lift under work from 1 July to 5 November 2021.
Every year the mahJ welcomes several thousand people with disabilities, either as individuals visiting the permanent collection and exhibitions or for tours of the museum in groups.
The mahJ pays great attention to the quality of its welcome for all visitors. The museum has the “Tourisme & handicap” accreditation for autonomous visits by people with hearing and learning disabilities.
The entire museum is accessible to disabled people with an accompanier, with the exception of the Library, which cannot be reached by lift.
Warning: main lift under works from 1 July to 5 November 2021
The only lift available for the three levels of the exhibition "Chagall, Modigliani, Soutine... Paris as a school, 1905-1940". 78 cm wide and little room to move.
The museum's largest lift will be undergoing work during the exhibition "Chagall, Modigliani, Soutine... Paris for School, 1905-1940". A small lift will continue to operate in the exhibition (78 cm).
There will be no direct access to the basement,
- to the wheelchair-accessible toilets,
- the auditorium,
- the foyer of the "Hersh Fenster and the Lost Shtetl of Montparnasse" auditorium.
Access to these areas will require visitors who cannot climb the stairs to call on the services of a security agent and to plan long detours, unfortunately!
Finally, there will be no lift access to certain floors,
- the 2nd floor of the collection,
- the library (see below for measures taken to make the library accessible).
Accessibility for visitors with reduced mobility
From November 5th 2021 onwards, except for the Library (inaccessible by lift), the entire museum is accessible for people with reduced mobility. Please note that the route through the permanent collection taken by wheelchair users is different to the usual itinerary due to the necessity to use the lifts.
A member of staff is available to help you cross the paved courtyard and mount the access ramp, accompanying you from the reception-security area to the ticket desk in the museum itself.
A manual wheelchair can be provided on request, in exchange for proof of identity (when possible). Your use of this wheelchair is your responsibility.
Mobile seats are available for everyone. Benches are located along the collection route.
The auditorium is accessible and has reservable wheelchair places. Please indicate the dimensions of your wheelchair when reserving.
*The library is not accessible, but consultation of the works is possible in another room accessible by lift. Find the books in the online catalogue. Indicate in the contact form the titles and authors you are looking for, the call numbers and give several dates for an appointment.
Most of the activities scheduled for the public take place in "lift-accessible areas*: find out about these activities which are open to all and adapted to people with motor disabilities. For more information or to express any special needs after purchasing your ticket at a reduced rate on the internet, write us through the contact form.
The mahJ has a mixed toilet adapted for people with reduced mobility, located in the basement, opposite the main lift.
Accessibility for the deaf and hard of hearing
The mahJ has the “Tourisme & Handicap” accreditation for the hearing disabilities. The content of the museum’s permanent collection is primarily visual.
Some facilites are equipped with audio induction loops:
- The reception-security area
- The ticket desk
- The audiophones (for group visits with a guide)
- The audioguides for the permanent collection (free of charge). Their volume can be adjusted and they can used with headphones.
- The auditorium
Accessibility for the blind and visually impaired
Guide dogs are welcome in the museum.
Blind or visually impaired people can be accompanied in the lifts and, if need be, across the paved courtyard.
Staircases and benches are visually contrasted to aid their use by visually impaired visitors.
The museum brochure is available in Braille at the ticket desk.
The audioguides for the permanent collection (free of charge) can be equipped with an earpiece for “hands free” use.
Tactile appreciation: museum attendants will indicate the four objects in the permanent collection that can be touched with cotton gloves provided by the museum, including the sculpture The Jewish Painter by Chana Orloff.
Blind or visually impaired people have already participated in certain activities in the museum’s programme. Please enquire when reserving.
Accessibility for people with learning disabilities
The mahJ has the “Tourisme & handicap mental” accreditation and documents aiding visits by people with learning disabilities are available at the ticket desk. Visits with an accompanier or group visits are recommended.