Arrangements for adult groups
Organisers of cultural activities, guides, find here all the practical information you need to prepare your group visit: capacity, opening times, speakers' rights, use of audiophones... You can also fill in the booking form.
Visite des cinq sens
Groups of 20 people maximum in the collection, 15 people maximum in the exhibition (including accompanying adults). These gauges may be modified according to the activities or needs of the participants.
More information on rates applying for groups. The following rates apply:
> Rates for activities led by the museum's guides (1 to 20 people, depending on the activity and specific needs).
> Rates for groups on a self-guided tour or with an external guide.
Timetable for group visits
Nb : the mahJ is closed on 1 January and 1 May, and on the Jewish New Year (Rosh ha-Shana) and the day of Atonement (Kippur).
In the collection
- Tuesday to Friday, 11.15am to 4pm, tours depart every quarter of an hour*.
On Saturdays, tours depart between 10.15am and 4pm.
On Sundays, tours depart between 10.15am and 1pm.
In the exhibition
The timetable is based on when the group enters the exhibition. Please allow time for audiophones to be installed.
Tuesday to Friday* :
- Time slot 1: 11.45am-1.15pm
- Time slot 2: 13:15-14:45
- Time slot 3: 14:45-16:15
- Time slot 4: 16:15-17:45
- Time slot 5 on certain Wednesdays only: 5.45pm-7.15pm
Saturdays and Sundays :
- Time slot 1: 10.15am-11.45am
- Time slot 2: 11.45am-1.15pm
- Time slot 3: 1.15pm-2.45pm
*Additional slot for tours with a mahJ guide: from Tuesday to Friday, the 10.15am-11.45am slot is available for a supplement of €50.
Right to speak
Only the following may speak
- mahJ guides
- national guides,
- teachers in front of their pupils,
on presentation of a valid national or foreign card (national guide or interpreter card, curator card, education pass). Please also display your professional card when you visit the museum, to make it easier for the ticket agents to carry out checks.
The museum may grant the right to speak to certain authorised persons on an individual basis and within a specific framework: for example, to social workers who have taken a training visit for an exhibition or to carry out a project in the collection..
Tour with audio guide
A free audio guide explains the permanent collection. It is available in six languages: English, German, Spanish, French, Hebrew and Russian. Découvrez des extraits de l'audioguide
The volume of the audioguides is adjustable. The audioguides have an integrated magnetic loop that improves listening quality by activating the "T" function of hearing aids.
When booking, please indicate your wish to use the audioguides.
A booking is essential.
On this page, click on the black "Book here..." button corresponding to the type of group you are booking for. Enter your preferences and contact details and we will get back to you as soon as possible.
Once you have contacted the service, you will receive a booking confirmation.
The confirmation includes information about the activity (date, time, price), your group (contact details, number of participants) and contact and access details for the mahJ. Bring it with you on the day of your visit.
Payment and cancellation
Payment for booked activities must be made by bank transfer two weeks in advance and no later than seven days in advance for online activities, and three days in advance for on-site activities. To pay by credit card, call +33 (0)1 53 01 86 57 on Mondays or Wednesdays from 3.30pm to 5.30pm.
The activity will still be billed if the group does not come, unless a cancellation has been received at least three days in advance (seven days in advance for an online activity), at the following address: email@example.com.
On arrival at the museum
Plan to arrive fifteen minutes early for the security check (X-ray of personal belongings) and for the distribution of audiophones.
The group leader presents the booking confirmation at the ticket office.
He or she will pay the admission fees according to the number of participants (payment by cash, cheque or bank card) if admission fees apply.
A cloakroom and folding seats are available to all.
Loan of audio systems (audiophones)
They are compulsory for all speakers in the exhibition rooms. During the exhibition "Pierre Dac. Le parti d'en rire" exhibition, these audiophones allow the lecturer to play a video or audio document for the group.
Audiophones are available free of charge to groups who have booked a slot to visit the temporary exhibition. If you need audiophones to visit the collection as a group, please specify this when booking. These audiophones can be fitted with inductive loops for the listening comfort of people who use a hearing aid with a T function. The volume of the audiophones is adjustable.
When the group arrives, the person in charge will hand over an identity document, which will be returned after the audiophones have been returned. In the event of loss, he/she will be required to reimburse the museum for the missing equipment (€98).
External guides may use their own audiophones.
During the Coronavirus epidemic
Sanitary measures are in place to ensure that visitors can enjoy the museum in complete safety. In particular, the size of groups is limited by new gauges; activities respect barrier gestures.
Further information is available at Contact, your message will be forwarded
> Groups and private visits, Mondays and Wednesdays from 3.30 pm to 5.30 pm: +33 (0)1 53 01 86 57
> Social groups, Monday to Friday: 01 53 01 86 62 or 86 56
> Disabled groups, Monday to Friday: 01 53 01 86 62 or 86 56
Online booking required
Write to firstname.lastname@example.org